Overview
We support flexible exchange options so customers can choose designs that better match evolving style and occasion preferences.
Policy Details
Exchange Policy
Customers can request exchanges for eligible items following product condition and timing guidelines.
Eligibility
Eligible exchanges typically require original invoice proof, policy-valid timeline compliance, and item condition checks.
Process
Bring or submit your item details, complete verification, and choose from available collections based on approved exchange value.
Exclusions
Special-order pieces, damaged products due to external causes, and incomplete-document requests may not be exchangeable.
What to remember
Exchange approvals are subject to item verification and current policy coverage.
