Overview
We understand that plans can change, so our cancellation support aims to be simple and responsive within eligible order stages.
Policy Details
Cancellation Policy
Order cancellation is possible before dispatch, subject to processing stage and policy checks.
Eligibility
Orders that have not entered final dispatch or customization processing are generally considered for cancellation requests.
Process
Share your order reference promptly, and our support team will verify current order stage before final cancellation confirmation.
Exclusions
Dispatched orders, personalized items, and late-stage fulfillment orders may not be cancelable under standard policy.
What to remember
Contact support quickly if you need cancellation assistance right after placing an order.
